Better Questions For Better Workplaces
Creating Better Leaders and Positive Workplace Cultures
Who wants to work in a toxic workplace?
Yet far too often, polls show that upwards of 60% of employees feel unhappy and disengaged
Creating a Positive Workplace Culture
It is well known that positive workplaces produce happier, healthier employees who are more engaged and productive.
But how do you go about turning a toxic workplace into a positive workplace where people actually want to work? Well, it all starts with a positive and respectful communication culture – and that's where we can help.
If you want to improve your workplace culture we can help you
Better Questions Training for Leaders - Start at the Top!
Creating a positive workplace culture has to 'start at the top'.
Managers need to lead by example and be excellent communicators in order to build good relationships with their staff, colleagues, stakeholders and clients.
We can help you to be a better Leader
By attending a Better Questions workshop, you will learn advanced communication skills to use in your workplace conversations which will help you to:
- Tailor your approach to each individual
- Build rapport
- Demonstrate empathy
- Create trust
- Understand them better
- Bring out their potential
- Improve team engagement
- Spend less time motivating and micro-managing
Which will make the people you converse with feel:
- Heard and Considered
- Encouraged to contribute
This will lead to them being more:
- Solution Focused
The Benefits to You:
By applying the communication skills taught in our Better Questions workshop you will start to notice a positive change in the way your teams and colleagues respond.
You'll notice them becoming more engaged and self-motivated, 'stepping up' and taking more responsibility - allowing you to be less hands on, resulting in more time for you.
In one day, you can learn the skills to turn a dis-engaged, under-performing team into happier and more productive individuals working together with improved workplace performance.
Customers are saying
Better Questions has changed the way in which I consult with the business and with my team. For many years I have taken the approach that Organisational Development must have all the answers for the business in relation to 'people' matters. Instead, I was regularly missing opportunities to use the wisdom of the business to achieve exceptional results. The Better Questions tools enable me to work in way which facilitates every staff member to explore their full potential. It also creates greater "buy in" which ultimately results in better outcomes. I highly recommend Better Questions as a program that will change the way in which you lead and achieve the best from your teams and the business.
Team Leader Organisational Development & Human Resources – Local Government
We've all heard the advice about asking open ended, rather than closed, questions. But why? In Lindsay Tighe's Better Questions workshop, we delved into exploring the issues of language, leadership and the consequences of telling people what to do. Which communication role have I been playing in my career and family life? Am I the Teller or the Asker? Lindsay effortlessly created a safe space allowing me to become conscious of personal habits that were stifling myself, and my teams, potential. Breaking free of these has enabled positive thinking, creativity and growth. This workshop changed me. If you feel, or know, your team has more to offer, this workshop will bring the questions out of you. To motivate, empower and build better thinkers. My career is in healthcare, but I can see how this workshop would benefit all industries. There really is no limit to who can benefit from Better Questions. I can already see the changes happening, and it's only been a week!
Glen Bayliss, Practice Manager, Paddington Family Practice, NSW
Lindsay's Better Leaders Ask Better Questions workshop offered practical strategies for improving the effectiveness of people leaders. All participants rated the workshop highly and commented that it was well worth the investment of their time. Lindsay is a highly skilled, informative and entertaining presenter.
Mandy Smith, Coordinator Community Services, City of Unley, SA
Just thought I'd drop a line about the "Better Questions Workshop for Managers" seminar I attended on Wednesday. The session was run by Lindsay Tighe and I have to say that the session was very informative and Lindsay was an awesome presenter. A very impressive person.
Justin Wigg, DWS Business Solutions
"The Better Leaders Ask Better Questions workshop was very thought provoking and has provided me with some useful tips and strategies. Thank you!"
Damien Pagnin, Marketing & Communications Coordinator, Yarra City Council
Thank you for a wonderful Better Leaders Ask Better Questions training session. I have found myself listening more to others and keeping my own stories at the back of mind as I was very guilty of matching story for story and I now ask the right questions whenever appropriate. You are very inspirational Lindsay and I look forward to attending many more sessions with you in the future.
Team Leader, Local council
Better Questions for Better Teams
When individuals learn how to collaborate and work together well, it brings about a more positive workplace environment, improved performance and increased productivity.
When a team is brought together at our Better Questions training, they get to learn how to communicate with each other so that everyone feels:
- Heard, respected & valued
- Confident and able to contribute
- Empowered and motivated
This leads to:
- Better workplace relations
- Greater collaboration
- More accountability
- Increased creativity and resourcefulness
- A cohesive and powerful Team Dynamic
- Improved performance
- Happier and healthier staff
- Overall increased workplace wellbeing
The challenge isn't managing change – it's managing the people affected by the change.
Everyone responds differently to change; some people see it as a challenge or an exciting time for something fresh and new.
Others have a fear of change. And it's that fear within people that you will need to manage.
We can help you manage change by teaching you how to talk to the people affected by the change in a way that helps them feel:
- Heard and understood
- That their concerns have been considered
- Involved in the change process
- Less fearful
- More positive about the impact of the change
If change management is part of your role then the communication skills taught in the Better Questions workshops will be invaluable to you.
Get the support of a Better Questions Executive Coach and experience for yourself what a difference it makes.
Successful leaders make time to think, reflect and plan.
Engaging an Executive coach would provide you with an opportunity for you to step out of your busy schedule to do this.
With the support of a coach you would be able to increase self-awareness and make better choices that would have a hugely positive impact on both your professional and personal live.
Like the sound of that? - Then why not give us a call or email us and we can tell you a bit more about the process and how you can benefit from it.
Customers are saying
After attending a session with Lindsay at a conference, we arranged the Asking Better Questions training for a team who had been through a number of recent changes. The training was a fantastic session to allow the new team to attend the training as a group to help with team building, but also to ensure that we all share a common understanding of the language and theory behind asking better questions. The shift from being 'tellers' to asking better questions is useful for how we want to operate as a team, but also as a way that we can better support primary care to build their capacity. The team loved the training and really appreciated Lindsay's relaxed style and approach rather than death by powerpoint!
Bianca Bell, Director, Primary Healthcare Improvement, North Western Melbourne PHN
I attended Lindsay Tighe' 'Better Questions' workshop with my team as part of my professional development as an Educational Leader in a Local Government child care centre. I found the workshop to be inspiring and motivating not only for myself but also my colleagues. I highly recommend the 'Better Teams ask Better Questions' workshop for anyone who wishes to release potential and get the best out of the children, families and colleagues that they work with.
Emilea DeMamiel, Educational Leader, City Of Kingston Child Care Centre
I have had the pleasure of participating in the Asking Better Questions workshop on more than one occasion. The last workshop was held with our staff team who are faced with many challenges on a daily basis. The workshop has provided us all with strategies and the confidence to ask better open ended questions – it was an empowering and fun professional development session.
Jane Spencer, CEO, Community Kinders Plus
The team got a great deal out of the training. They were practising their questioning on me when they arrived back!! Thank you for taking them on the journey. It makes such a difference when a team has good questioning capacity – they can be conscious of what they're doing and others around them. As you know I believe this type of training is essential!
Rosie Rowe, Director, Primary and Preventative Health, Western District Health Service, VIC
Just a short note to say thank-you for the training you ran for Scope Therapy Team Southern Region on "Asking Better Questions" The session was engaging and informative. Staff feedback after the session focused on how valuable it was to reflect on their practise and the impact of how "asking Better Questions" could enhance their work with families, peers and colleagues. A highly valuable session!
Roxanne Higgins, Manager Therapy Psychology and Related Services, SCOPE
I had the pleasure of attending a Better Questions Workshop with Lindsay and enjoyed the presentation so much that I sought approval for her to present to all our staff at an annual training day. The overwhelming response to the workshop was very positive. Staff enjoyed the delivery and content, found it insightful, a real eye opening experience and said the new found skills could be used in everyday life. Very engaging!
Ros Miles, Health Fund Manager, Queensland Country Health Fund
Hi Lindsay, Thank you so much – I have had so much positive feedback from so many staff, who have all said not only how useful the new skills will be in the workplace but also in daily life!
Brenda Elliott, Physiotherapy Department Head, Nepean Hospital, Nepean Blue Mountains LHD, NSW
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